Testimonials

Perfecting our Service Since 1909

Angela W.
Angela W.
18:00 11 Jun 19
Spencer was very knowledgeable and was able to service my A/C in a timely manner. I love getting a text with my technician's name and photo when he is on...
Beth Ward
Beth Ward
22:53 24 Apr 19
Besels has taken care of my little rental house in Leavenworth for about 6 years. When I lived in Leavenworth (2011-2015) I trusted only Besels to work on that house too. If they needed to come while I was at work, I would let them in and then leave for work. I felt totally comfortable having them working in my house without me at home and they always locked the doors when they left. I have called upon Besels for renovations, plumbing, HVAC, and much more. Friends tell me they are too expensive but peace of mind is worth a lot! And their work has always been superb; I have never been unhappy with their work.
michael bogner
michael bogner
16:26 20 Feb 19
Service man arrived early, very personable and explained everything as he performed the diagnostics. Resolved the cause of the problem and got the heat back on for now. Still had to order a part and he should be back in a day or 2 to make the final repairs. Very happy with his effort and hope to get everything back to normal quickly.
Elizabeth Jean Nicks
Elizabeth Jean Nicks
16:30 15 Feb 19
BESEL's is a business with a HEART. . . Their skilled technitions did not give up - but found the solution to our heating problem. Now two senior citizens will stay warm this winter. THANKS GUYS !
Judy Fulton
Judy Fulton
22:30 13 Feb 19
Keith was polite, friendly and knowledgeable and did a fantastic job taking care of my drain hoses and leak in the basement. He quickly determined the problem and thoroughly explained it to me. He was not only able to repair the problem, he also fixed it so the same problem would not happen again! Definitely a five star tech!
John Groves
John Groves
16:35 04 Feb 19
I've been doing business with Besels for over 35 years. I have a saying I tell everyone I live local and I shop local. The technician today Chris was outstanding he took time to explain how the humidifier and the thermostat all work I that I didn't understand. I have four properties that I rely on them to take care of they always do an outstanding job thanks again
Katie Hubbard
Katie Hubbard
19:34 25 Jan 19
He was very nice, professional, and helpful. He was able to quickly assess what thought the issue was and fix it. He also gave some advice and info on what to watch for and when to call again in future. Highly recommend!
Richard Mcconnell
Richard Mcconnell
16:36 21 Jan 19
We called Besels on a Federal holiday and they came right out within 30 minutes. Adam Patterson did an outstanding five star job as always. I would recommend them to anybody for their dependability and Speedy service.
Michael Joseph Culler
Michael Joseph Culler
00:12 21 Jan 19
Called Besels after hours because the furnace suddenly stopped working. Andrew was at my door in less than 30 minutes and had the heat on again in another 10. Professional, courteous, and prompt company.
Anne McDonald
Anne McDonald
00:33 12 Jan 19
I highly recommend them. Very trustworthy and prompt response time. Excellent expertise as well. Just cannot say enough about this company they are great.
Gaul1748
Gaul1748
20:26 20 Dec 18
Keith did an excellent job and was very informative and friendly with every step. He fixed our humidifier and put a new valve in. He checked out the furnace thoroughly and gave us options and tips.
Barbara Simon
Barbara Simon
13:19 06 Dec 18
They can repair any HVAC problem that you are experiencing. We had over ten visits from other "HVAC" professionals before calling Besel's. Until Besel's no one could even locate the problem. Besel's diagnosed and repaired our problems. We will only call Besel's from now on!
Amy Benson Dent
Amy Benson Dent
03:12 28 Nov 18
Exciting night! Getting Christmas decorations out of the basement, my husband smelled gas. We called 911 and left the house with our 3 cats! The LANSING fire & police departments showed up in record time and agreed there was a leak coming from the furnace. We called Besels right away. Adam Patterson was on call and was here within 20 mins.! He immediately went to work to find the problem and had us safe and back up and running within an hour. It was an extremely cold night, soon we were toasty warm due to Adam/ Besel’s expertise! We have a service contract with Besel which provided some service discounts. So glad we did! Don’t hesitate to use them! They are professional, responsive and reasonable.Thank you Adam/ Besels, we will sleep warm & safe because of you !
Laurie Hable
Laurie Hable
22:13 23 Nov 18
Adam was out to service our furnace and did a great job, as always! He made some good recommendations on filter use.
Carolyn Williams
Carolyn Williams
20:05 11 Sep 18
Adam was very thorough and professional in performing our annual maintenance check up. He explained everything that he had done. Adam is a very pleasant young man and I feel very confident that he we'll keep our air/heat running for quite some time! I absolutely love it that you send photos of the technicians that are coming to my home.
Billy M.
Billy M.
10:55 20 May 17
Adam Patterson, just serviced our A/C. Wow, we now have the cool air flowing. Adam is an excellent technician, that offers great advice and is...
Tom K.
Tom K.
11:17 12 Jun 15
Once they got here the work was very satisfactory. Had soffit repair under an eave and metal covering on garage door frame replaced. Exactly what I wanted...
Allan B.
Allan B.
10:48 24 Oct 14
Regular customer of Besel's for 7 years on a home maintenance plan for spring (cooling) and fall (heating) service checks. Superb job by all their...

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