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FAQ – Remodeling

What is the warranty on remodeling projects?
Our warranty covers 1-year on labor.  Material warranty is per the manufacturer (usually 1 – 5 years).

Do I need to be present when the work is being done?
No, but we will need access to any relevant parts of the house (breakers, water shut-offs, etc.)

Can I request a non-smoker performs the work?
Yes.  Our techs never smoke at the job site anyway.

How long until the work starts?
It depends on the nature of the work, material lead time, weather, our current work load.

What is the timeline for completion?
It depends on the nature of the work, material lead time, weather, our current work load.

How long does it take to get a proposal?
Ususally we can produce a proposal in less than 48 hours.  Larger and/or more complex projects can take a little longer due to material orders.

Who is going to be on the job?
A Besel’s employee will almost always be on the job. We occasionally us subcontractors who might also be on the job.

Are you licensed and insured?
Yes, we are licensed and insured.  A copy of either the license or insurance can be provided when requested.  Note: no license is required in Leavenworth county.

Can I buy my own material for the job?
Yes, but we cannot warranty them for material defects.

Can I self-perform any work?
No.  We like to be in control of the schedule and the performance of the project.  In our experience, this can lead to delays, disagreements between Besel’s and the customer, and questionable work.

Can a friend/relative perform any work?
No.  We like to be in control of the schedule and the performance of the project.  In our experience, this can lead to delays, disagreements between Besel’s and the customer, and questionable work.

Do you provide references?
Yes. Just ask.

Do you offer free estimates?
Yes. Our estimates for remodeling projects are always free.

Do you use subcontractors?
Yes, but only when it is an out-of-house trade or our schedule demands that we use subcontractors.

Is there a supervisor on site?
A project lead will usually be available.

Can I get a price breakdown?
No, our pricing methodology is proprietary.  However, we’re happy to dicuss adding/subtracting line items, material allowances, scope of work, etc.

Do you have a showroom?
No.  The internet has taken over as the go-to resource for remodeling projects.  We like Houzz.com and Pinterest.com.

Do you offer financing?
Yes. Our financing is provided by Wells Fargo. Our application can be found here. (LINK)